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There is one arrangement, not a menu. Plan maps how the work runs today and ranks what is costing you, so the first thing we fix is the right thing. Build takes that one thing end to end, made with the people who do the job. Run stays through the weeks where new ways of working usually slip, until your team has it. Then we start the next one, or you stop. Billed monthly, no minimum term. See a worked example →

What is and is not included: Our pricing covers our work: discovery, design, build, training, and monitoring as scoped per engagement. AI platform subscriptions, LLM token usage, and integration tooling (typically $100 to $1,500 per month per workflow, depending on volume and tools) are billed by the vendors directly to you. We will size, recommend, and help you negotiate. You own the subscription and credentials, so the accounts stay in your name.

Plan Build Run
Plan · Start here

How the work runs today

"We know something is slowing us down. We are not sure which thing to fix first."

Scoped
per phase
per month
What you walk away with
We walk the job: who owns what, where the handoffs sit, where things wait. You get a ranked list of what is costing you and what each one is worth, and we agree the first thing worth fixing. The map is yours whatever you decide next.

What we do

  • Time with the people who do the work, not just the people who describe it
  • The flow mapped end to end, including the waiting and the handoffs between teams
  • Each opportunity sized, so the ranking is by value rather than by who shouted loudest
  • A view on where automation genuinely helps, and where it would be a costly distraction
  • A written summary you can act on with or without us
Build · The work itself

The change, made with your people

"We know what the problem is. We need someone to actually see it through."

Scoped
per phase
per month
What you walk away with
One opportunity taken end to end. We map how it works today, design how it could work, make the change with the people who do the job, and stay through the first weeks while it settles in. Where automation genuinely helps, it goes in as part of the work rather than as a separate project.

What a change includes

  • The current process documented as it actually runs, not as the manual says
  • A redesign built with the team, so it survives contact with a normal week
  • Any automation set up on accounts in your name, with you owning the number, calendar and data
  • A measure agreed up front, so we both know whether it worked
  • Support through the first weeks, when new ways of working usually slip
Automation is one option here, not the point. See Alex, one we built →
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Run · Until your team has it

Your team using it, day to day

"The last thing we changed drifted back to how it was within six months."

Scoped
per phase
per month
What you walk away with
We stay through the first weeks while it settles, sort out what the plan did not anticipate, and set the few measures worth watching. Once your team is running it without us in the room, we start the next one — or you stop.

How it works

  • A short standing review, at whatever cadence suits the business
  • A small set of measures that people actually look at, rather than a dashboard nobody opens
  • Tuning and support for anything we built together
  • A named person to call when something changes
  • Month to month. Stop whenever it stops earning its place.
  • When it is running, the next piece of work starts — or you stop there
The aim is for you to need this less over time, not more.
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Not sure where you would start?

That is what a first call is for. Bring what you are seeing, in whatever shape it shows up. Thirty minutes, no slides, no pitch.

Book the call →

Payment terms

Scoped to the work

Billed monthly in advance, and priced against the workflow rather than a headcount or an hourly rate. There is no minimum term and no notice period beyond the month you are in — tell us at any point and the arrangement ends when that month does. Larger jobs can run two workstreams side by side. Nothing is charged on top: no set-up fee, no scoping fee, no fee for the first call. We will size it on the first call, once we know what we are fixing.

What you are paying for Rate
One workstream — plan through run, one thing at a time Scoped
Two workstreams — run side by side Scoped
Stopping End of the current month
Pennsylvania sales tax

Pure consulting, advisory, configuration, and training services are not subject to Pennsylvania sales and use tax (61 Pa. Code § 60.19).

Third-party vendor costs

SaaS subscriptions (the AI voice platform, telephony, the language model, and automation tools) are billed directly to you by the vendor, not passed through this invoice. Honest pricing, no hidden markups, and you own the relationship.

Net terms

Net 14, billed at the start of each month. ACH or check preferred. Card OK with a 3% processing fee added.

Questions? Ask away.

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Straight answers on pricing, where to start, and what's included. For anything specific to your situation, it'll point you to a quick call.

Hi — ask me anything about how Conestoga works: pricing, where to start, what's included, whether it's a fit.

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Thirty minutes. No slides, no pitch.

Tell us what you are seeing. You will get an outside read on whether we can help.

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